Director, Strategy & Planning

Job Locations US-NY-Remote | US-NY-Clifton Park | US-New York
Posted Date 1 month ago(8/10/2020 10:26 AM)
Requisition ID
Job Function
Strategy - Planning



Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.  

Are we right for you?

The Director of Channel Strategy will be responsible for developing and implementing strategic direction and key programs and partnerships to drive the sale and distribution of Cengage products. As part of the Cengage strategy team, the Channel team develops and executes Cengage’s channel strategy, optimizing the delivery of our offerings to the market via successful relationships with channel partners, and optimization of channel data analytics and operations.  This position will report to the VP of Channel Strategy and Operations.

What You'll Do Here:

  • Work cross-functionally with channel management, strategy, product, sales, operations, finance, marketing and technology teams to design, build and implement channel strategic initiatives – driving both innovation of new initiatives, and execution and continuous improvement of existing programs
  • Act as Cengage expert on strategic programs and work closely alongside Channel Managers to support implementation of these programs with channel partners
  • Ensure alignment of programs with coverall company strategy
  • Create consistent structure and framework for partner contracts, business reviews, and prepare review analyses and presentations in conjunction with Channel Managers
  • Ensure smooth implementation of new programs, and address any related issues
  • Lead development and ongoing management of channel data analytics, insights and both internal and external channel-related operational processes, ensuring optimal efficiency and effectiveness

Skills You Will Need Here:

  • 4-year degree plus 8+ years of strategic and operational, customer-focused experience in a consulting, digital, software, retail, or information/publishing industry environment, working with complex value propositions and enterprise customers
  • Demonstrated experience developing and using analytics to understand trends, establish strategic practices, build compelling business cases and drive sound decision-making
  • Strong communication skills (written and verbal)
  • Highly resourceful, stellar execution skills (strategy through implementation).
  • Strong skills in organizing and prioritizing
  • Ability to work with executive level contacts at both Cengage and channel partners
  • Experience in project management, financial analysis, and team management
  • Demonstrated experience driving innovation and process improvement that enable the business to achieve its objectives
  • Digitally savvy and experienced with leveraging technology platforms
  • An adaptive leader and change agent who is comfortable with ambiguity
  • Strong leadership qualities and skills with the ability to inspire and motivate staff. Proven ability to lead by sharing a common vision, gaining buy-in, building trust and coaching.
  • Proven track record of leading and influencing; exceptional collaboration, relationship and consultative skills with demonstrated success building partnerships with internal and external contacts at all organizational levels in a matrixed environment
  • Availability and ability to travel overnight, potentially a few nights per month


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