At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.
As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.
We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.
As a Sales Engineer you are the front-line support with the sales team for all product and support related questions. Working closely with technology, product, and marketing teams, your focus is on supporting sales with expert online education knowledge to grow market share and maintain existing customers. In collaboration with marketing, product, and technology teams, as well as your direct manager you will conduct product training for sales, create personalized sales resources as needed, and be the technical liaison between ed2go and our partners. You will support existing and future business through sales requested activities such as aligning the ideal product for specific sales situations, answering sales questions about products, providing feedback on customer trends, and more. You report directly to the Sr. Manager of Channel Sales/Partnerships & Operations and work very closely with the field and inside based sales along with your product, marketing and technology colleagues.
The Sales Engineer’s responsibilities include…