Director, HES Product Strategy & Operations

Job Locations US-OH-Mason
Posted Date 3 weeks ago(7/15/2020 9:23 AM)
Requisition ID
Job Function


Cengage Logo New

Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.

Are we right for you?

We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.

What You'll Do Here:

The Product Management groups at Cengage Learning are responsible for developing a keen understanding of customer needs, translating those ideas into innovative product strategies for the higher education market, and managing those strategies through execution and successful launch.


The Director, Higher Ed & Skills Product Strategy & Operations will work directly with the Product Organization’s team members, Directors, and VPs to analyze product performance, market and business trends, and team operational effectiveness. The Director will also serve as the primary go-to for special initiatives—sharing the projects, providing analysis, and managing projects cross-functionally.  Example projects include synthesizing research into actionable strategic recommendations, analyzing historical and competitive business information, defining and refining new ways to work, and spearheading projects that drive the HE&S Product priorities.


Support and develop an agenda of operational excellence:

  • Lead critical analysis and recommendations on long-range projects within the Higher Education and Skills Product business, including those to achieve operational improvements
  • Define, structure, and execute operational initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses, and developing actionable recommendations including presenting these findings to executive management
  • On projects, lead managers and analysts to design and execute on the work


Engage deeply in the product organization, among others:

  • Form a deep understanding of Cengage Learning’s products, processes, systems/tools, personnel, and strategic direction
  • Approaches and solutions will often include a direct partnership with front-line teams, process documentation, training plans, and engagement through implementation
  • Along the way, look for other opportunities to increase our effectiveness and efficiency to encourage an environment of continuous improvement and process innovation

Skills You Will Need Here:

  • Bachelor’s degree in business or related field required; MBA or master’s degree in engineering, operations, system dynamics, or related field preferred
  • Leadership experience and 5 years of dynamic work history including within a professional services organization (consulting, corporate development, project management or product operations)
  • Able to self-manage progress against milestones and deliverables with a high degree of accountability and personal urgency
  • Must work well in a matrix environment across multiple groups and levels
  • Demonstrated success in data analysis, managing multi-discipline stakeholders, driving complex projects from conception to implementation
  • Strong writing and verbal presentation skills especially in simplifying complex analysis and recommendations with a diverse and often senior audience


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.