Associate Content Manager

Job Locations US-MA-Boston
Posted Date 2 weeks ago(7/21/2020 10:23 AM)
Requisition ID
Job Function


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Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.


Are we right for you?

We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.


What You'll Do Here:

As part of a high-performance team, the Associate Content Manager (ACM) is charged with overseeing the creation of high-quality content by authors, vendors, and subject matter experts for use in print and digital products; having content finished, which includes accuracy checking and copyediting; delivering final content to digital production; and creating print-ready files for the printer. The Content Manager works collaboratively with various stakeholders to ensure content for assigned projects meets requirements and is delivered on schedule and within budget.


  • Creates and maintains schedule and budget for all content sourcing, finishing, and print production activities
  • Identifies appropriate content sources to fulfill Learning Designer objectives
  • Hires and manages content providers (vendors, authors, SMEs), content finishers, and print production vendors to schedule, budget, and quality standards
  • Successfully completes tasks that prepare quality content, including content updating, preparation, copyediting, and other content sourcing and preparation tasks
  • Manages all print production work (composition, proofreading, indexing, etc.) and oversees print products through manufacturing and delivery to the warehouse
  • Ensures content adheres to ADA compliance standards
  • Understands content delivery workflow for assigned products; delivers content that meets Cengage’s technical requirements
  • Ensures that content delivery follows accepted processes and standards. Provides guidelines, requirements, and training to authors and subject matter experts as needed.


Skills You Will Need Here:

  • Bachelor’s degree or equivalent work experience
  • Project management experience
  • Excellent verbal and written communication skills
  • Excellent computer skills, including familiarity with the Microsoft Office Suite (Word, PowerPoint, Excel)
  • Keen attention to detail, skilled at time-management, and excellent organizational agility
  • Consultative, cooperative, solutions-oriented, and service-minded perspective
  • Strong project management and organizational skills; the ability to successfully manage multiple projects and prioritize multiple tasks
  • Ability to embrace, assimilate, and implement new processes, procedures, and standards in an environment of continuous improvement and change
  • Ability to collaborate and work effectively and efficiently in a team environment


  • Familiarity with content formats (HTML, XML) and product platforms
  • Database experience


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