Learning Associate

Job Locations US-CO-Remote
Posted Date 6 days ago(10/23/2020 3:38 PM)
Requisition ID
Job Function
Outside Sales


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Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.


As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.

Are we right for you?

We set the bar higher by bringing our unique talents and point of view to the table every day.  We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.   


As a member of the Higher Education sales team, the Learning Associate will plan, organize, and implement selling strategies for a defined print and digital product set to achieve established sales goals within assigned open sales territories within a region. Sales activities will be conducted primarily from your home office, with limited travel required to close sales and attend internal meetings. As a Learning Associate you will build relationships with decision makers, represent and promote assigned Cengage Learning products to customers, and provide post-sales support as needed to drive sell-through, digital activations and usage within their open territory assignments.

What You'll Do Here:

Plan, organize, and prioritize sales strategies to achieve established sales targets

  • Develop and maintain a Territory Plan for the assigned open territories utilizing sales tools and resources including the sales force CRM (Magellan)
  • Work with other sales personnel (e.g. Customer Success Managers and Key Account Managers) to achieve open territory and regional sales goals
  • Participate in the planning process to develop fully informed District Business Plans to prioritize and maximize the use of team resources
  • Develop and follow through on daily plans to optimize sales potential within each open territory

Represent and promote Cengage Learning products to all customers to achieve or exceed sales targets

  • Prospect, qualify, and close sales by phone, email contact, and technology demonstrations
  • Sell Cengage Unlimited, required digital (standalone or digital bundles), and custom into every sales call
  • Utilize the Digital Selling Journey framework to advance sales calls and manage relationships with key decision makers

Develop and report content partnership opportunities at assigned accounts by reporting competitive market information and working as a liaison with the product teams to sign content partnership contracts:

  • Actively integrate, and report faculty and content partnership opportunities, into daily selling activities by seeking author contributors for content development for our printed titles, supplements, and digital products
  • Identify and report trends that could generate new content, fresh ideas or business models for Cengage

Manage communications and reporting

  • Exhibit proficient use of technology communication tools
  • Update and maintain our CRM (Magellan)
  • Report to the Director of Sales as required
  • Fulfill team support roles as required
  • Communicate & coordinate effectively as required with other members of the sales team

Skills You Will Need Here:


  • Highly flexible and adaptable to change
  • Driven to succeed
  • Ability to work well with both external and internal customers
  • Strong presentation skills
  • Comfortable utilizing technology in performing routine job tasks and for product demonstration purposes
  • Exceptional organizational and time management skills
  • Proficiency in PC and Microsoft Office applications
  • Ability to travel overnight as required to close sales and attend internal meetings


  • BA or BS degree strongly preferred
  • At least two (2) years of successful sales (or customer interaction) experience
  • Direct sales, marketing or editorial experience
  • Prior publishing sales experience
  • Experience working with digital sales products/applications and contact management systems, such as Siebel or Salesforce.com


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