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Job Locations US-CA-Temecula
Posted Date 2 weeks ago(6/25/2020 6:17 PM)
- Responsible for supporting the channel sales teams, reporting directly to the Sr. Manager of Channel Sales/Partnerships & Operations - The subject matter expert on ed2go’s technical capabilities and offerings - Highly resourceful, strategic and creative thinker, result-driven, self-motivated, innovative problem-solver, welcome to change, and works comfortably in a constantly evolving environment - Adept at making data-driven recommendations and taking the insights and implications found in the data and relate them through cohesive narratives - Able to handle multiple simultaneous projects, meet tight deadlines and remain calm under pressure and in the face of uncertainty - Possessing outstanding attention to detail The Sales Engineer’s responsibilities include…   - Technical Needs Analysis - A high comfort level with internal technical features (XML, API, Reg System Integrations, SSO, LTI, SCORM) - Collect and understand partners technical requirements/needs - Aiding in needs analysis as part of these requests that are technical in nature - Ability to help the partner understand what options are best for them based on their needs, requirements, resources, and goals - Coordinate and collaborate with product and technology teams to align solutions with partners problems and needs - Technical stakeholder for sales channel and partners (voice of the customer) - Sales Opportunity Support - Support pulling and massaging data for partner facing pitch decks - Assist Account Managers with pricing strategy by analyzing data - Researching and determining which products meet partner’s unique requirement - Gap analysis - Demo Dolly - Demoing the strengths of ed2go’s platforms (OAC, partner site, etc.), partner customization options, showing and explaining geolocation from the portal to partner sites, etc.  - Value Chain Support - Expert in our value chain as it exists today and how it continues to evolve as we release new features, etc.  - Major stakeholder in our product releases/launches and SME to support the sales team
Requisition ID
2020-8843
Job Locations US-CA-Temecula
Posted Date 2 weeks ago(6/25/2020 6:17 PM)
- Daily partner support; respond to partner requests and inquiries pertaining to programs, products, & account development within SLA.  Reporting, data entry and integrity; daily reports on internal systems and student  progress, maintain and update CRM database to ensure accurate online and account contact information, assist  partners with ETPL application and renewal processes.  - Sales Support; collaborate with Account Management to execute corporate and workforce, grant, government and military funded growth opportunities with partners, target and exceed sales revenue goals and  management objectives for the Academic Sales channel.  - Implementation and training; site creation and maintenance, creation and execution of customized partner  trainings and materials for both partner and student‐facing websites, tools, processes and procedures, run  WebEx and Zoom meetings with academic partners and Academic Sales team. - Marketing assistance; assist with collateral material/accessories management, including partner kits for sales  meetings and trade show coordination, as directed by Account Management and Sales leadership teams. - Communicate and interface with other functional departments and teams to effectively resolve partner inquiries and requests, lead projects and initiatives focused on improving efficiency and productivity for the role and  larger organization. - Perform special projects or other duties as directed by the Sales leadership team.  - Occasional domestic travel may be required. 
Requisition ID
2020-8834
Job Locations US-CA-Temecula
Posted Date 2 weeks ago(6/25/2020 6:16 PM)
- A member of ed2go’s Sales leadership team, and ed2go’s extended leadership team, reporting directly to the Sr. Director/Head of Channel Partnerships - The subject matter expert on ed2go’s third party funding sources (i.e. WIOA, Vocational Rehab, MyCAA, Military, Grants, etc.), sales trajectory, key partners and vendors contributing significant share and/or risk, funding source KPIs, and advocate for resource and initiative prioritization to accelerate growth - Highly resourceful, strategic and creative thinker, result-driven, self-motivated, innovative problem-solver, welcome to change, and works comfortably in a constantly evolving environment - Adept at making data-driven recommendations and taking the insights and implications found in the data and relate them through cohesive narratives - Able to handle multiple simultaneous projects, meet tight deadlines and remain calm under pressure and in the face of uncertainty - Someone possessing outstanding attention to detail with a proven track-record of achieving results This leadership position is the intersection of: - Funding source expertise, influential relationships, and industry credibility - Sales management with accountability for specific sales targets for each funding source - Strategy management with multi-year revenue, strategy, and resource planning by source   Create and lead our Third Party Funding Strategy - Provide subject-matter expertise to the organization and to our customers in multiple funding sources (in priority order): Workforce Development, Worker’s Compensation, Military Funding, Trade Adjustment Assistance, Bureau of Indian Affairs, etc. - Map out short, mid, and long-term plays per funding source, including win-strategies to capture more share, diversification strategies to minimize risk, and data-driven recommendations on where to focus and where to divest - Provide short and long-term strategic recommendations that build and capitalize on opportunities - Provide thought leadership through consultative sales support, deal closing, and marketing assets (white papers, webinars, tradeshow/conference presentations, etc.,) Insights, Risk & Operational Management - Thorough knowledge of multi-year ed2go sales data by funding source overall, and by customer;  constant  data analysis to understand over, under, and flat performance by customer and funding source; create dashboards and risk indicators to monitor risk and work with sales team members to create mitigation plans per customer, region, and funding source - Develop micro and macro-level understanding of the environmental factors that correspond to funding source opportunities, funding source increases/decreases, and map ed2go performance to these factors - Provide regular report outs to the business on the status of performance against goals, the status of risk factors and mitigation plans, and plans to get back on track (if needed) - Provide compelling and concise summaries of opportunities, performance, and plans to stakeholders within ed2go and Cengage - Collaborate with the leadership team on monthly, quarterly, and annual presentations, health metrics, and other updates that summarize business performance and opportunities. People Management & Teaming - Overseeing the activities and performance of the third party funding sales team, including an in-depth knowledge of the value generated by resource activities and opportunities for resource optimization - Working with direct reports and sales leaders in meeting or exceeding team sales goals. - Collaborating with marketing on GTM execution and sales enablement needs. - Ongoing training and coaching of your direct reports - Developing your sales team through motivation, counseling and product/service model knowledge education. - Oversee our vendor relationship for RFP/Grant services, including regular performance reviews and vendor feedback, competitive service evaluation (if needed), and mid- to long-term evaluation of bringing this capability in-house.
Requisition ID
2020-8826
Job Locations US-CA-Temecula
Posted Date 2 weeks ago(6/25/2020 6:17 PM)
- Responsible for overall strategic vision and plan for products in their portfolio; achieve or exceed strategic goals for top-line and profit growth. Requires a minimum level of supervision to accomplish goals. - Relentless drive to build winning, customer-driven solutions that solve learners’ problems, achieve Cengage Learning/ed2go’s business goals, and maximize return on investment. - Makes sound, market-informed and data-driven business proposals for investment and other strategic decisions. Does so objectively with the ability and willingness to prioritize investments appropriately for the good of the overall organization. - Develop a strategic business plan for assigned portfolio. Must be objective and willing to make hard choices regarding investment prioritization for the good of the overall organization. - Understand, analyze, identify, define, and size market segments and sub-segments associated with the assigned portfolio. - Bring customer-focused solutions that have strong value propositions, meet demonstrated market needs, and provide unique competitive advantage. - For strategic market areas where the ed2go Business Product Manager is also the market expert for a given product area, they are also responsible for the competitive landscape, and how the product line can evolve to fully meet the needs of end users. - Manage product lifecycle of multiple products simultaneously within scope and budget. - Identify and test product ideas within segments, including the administration of focus groups, advisory boards, reviews, customer meetings and sensing as appropriate. - Regularly analyze product and portfolio plans to align forecasting and measurement of progress towards goals; provide business case for investment decisions. Collaborate with technical product management on building and executing product roadmaps. Work closely with Technical Product Managers and Business Analysts in the creation of user stories, requirements, acceptance criteria, and artifacts needed for development estimation, and sprint planning activities - Own the internal and external personas for your respective product portfolio; evangelize for these personas throughout the discovery, design, and development process - Deeply understand the user experience throughout the customer journey - Deeply understand our internal administrative platforms to develop new enhancements and efficiencies for internal support staff and clients. - Successfully deliver and deploy projects within the established timelines and ensure that all go-to-market activities are executed according to plan. - Provide the Product, Technology, Sales, and Marketing organizations with visibility into the backlog of projects and incremental enhancements - Cultivate effective relationships with Technical Product Managers and Software Development Managers to understand, influence and coordinate on projects related to your platform products - Partner closely with Marketing and Sales teams to develop strong go-to-market plans. - Serve as visionary, project leader, and advocate for the portfolio within the company and for customers - Makes presentations at company sales meetings, customer visits, and conventions in support of sales efforts and to drive sales. - Provide thought leadership on pricing, business model strategies, and setting business goals. - Understand essential aspects of learning design with emphasis on digital learning solutions that address customer workflow and learning challenges. - Potential to lead a team of Associate Product Managers, and/or Product Assistants and related Product staff, for coaching, advising, and advocating for each employee as their needs warrant. Meet all performance review deadlines, providing feedback at assigned times with a focus on career development for all team members.
Requisition ID
2020-8807
Job Locations US-CA-Temecula
Posted Date 2 weeks ago(6/25/2020 6:18 PM)
- Account Management - Lead a team of Account Managers that are chartered with building lasting relationships, developing joint innovations, and executing partner focused channel marketing initiatives. - Evaluate, design, and deploy “gold standard” account management practices - Create rubrics/frameworks that help us better understand the existing partner base (personas, engagement, utilization, etc.), as well as strategies, tactics, and KPIs that measure expansion/contraction within the partner base   - Channel & Territory Management - Build and manage complex territory strategies to ensure both short, and long-term goals - Ability to own multi types of complex channel partnerships across different industries and multiple sectors - Understand and optimize our partner ecosystem which includes a variety of customer types, pain-points, business models, deal structures, purchasing power, and product needs. - Elevate our planning and reporting to the next level of excellence for multi-year sales projections, fiscal year planning, quota planning, and in-year execution - Own KPIs for pipeline reporting, risk reporting against plan, and mitigation planning, while focusing on high levels of quality, accuracy, and process consistency   - Talent Enablement & Team Operations - Develop and drive cross-functional initiatives to improve sales operations, increase lead generation, enhance partner engagement, grow key accounts, onboard new key accounts, and enhance overall partner satisfaction. - Mentor and drive a culture of proactive leadership, accountability, creativity, and service. - Lead by example and have the drive to remain client-facing. - Motivate, inspire, coach, and recruit high caliber Account Managers, Sales, and Partner Support professionals.   - Customer Obsessed and Insights-Driven - Represent the voice of the partner/client/customer - Strong desire to support or drive ed2go’s partner (customer) research/intelligence initiatives - Proven ability to leverage customer interactions to understand pain-points, identify trends, and improve overall partner satisfaction and channel performance - Ability to leverage partner insights and collaborate with stakeholders to fuel business strategy, planning, and prioritization - Serve as a stakeholder and key contributor to developing and executing company research priorities   - New Business Development - Drive new business development activity and growth by creating strategic plans, sales forecasts, optimizing territories, and resource planning - Leverage your seasoned and successful track record of winning new deals to lead, coach, and support team members accountable for new business development goals - Own KPI reporting for new business development goals, including data analysis and insights on what’s working and where we have opportunities to improve and optimize
Requisition ID
2020-8797
Job Locations US-CA-Temecula
Posted Date 1 month ago(5/29/2020 11:29 AM)
The Enrollment Representative is responsible for generating sales revenue by matching students to ed2go continuing education / career training programs. Enrollment Representatives will prioritize a high volume of qualified leads, generated through our website, referrals, live chat, and telephone, to achieve personal and team metrics. The Enrollment Representative consults with prospective students ranging from course descriptions and instructors to financing, and enrollment, keeping the customer experience forefront throughout.   Successful Enrollment Representatives are effective at asking appropriate, probing questions, overcoming objections, and effective management of time, including being voice-to-voice whenever possible.   - Ensure the highest quality student experience from an individual’s first contact with the school through his or her initial enrollment by leveraging our processes and infrastructure. - Generate student enrollment by calling on prospective students, advising them on how the school can meet their educational and career needs and guides qualified applicants through the admissions and enrollment process. - Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities. - Maximize your sales conversations using a proven sales methodology and time management techniques. - Manage your pipeline to meet/exceed all assigned revenue and enrollment objectives.
Requisition ID
2020-8732
Job Locations US-MI-Farmington Hills | US-NC-Raleigh | US-CA-Temecula
Posted Date 2 months ago(5/20/2020 11:44 AM)
As a Technical Product Manager for the ed2go product, you will need to know the user, the market and the business landscape.  You will make bold decisions, be an integrator and own the product development process. Responsibilities - Collaborate with Business Product Managers, stakeholders and cross-functional team members to validate, organize and prioritize new features. - Define creative solutions to meet key user objectives and goals to advance the ed2go strategy. - Direct and steer the product requirements through the Agile development process to successful delivery and acceptance. - Maintain a clearly documented articulation of 'the why' and ensure the user imperative and goal of each story/epic is understood by the team and relevant stakeholders. - Define success criteria for testing and feature acceptance. - Proactively manage interdependencies across teams. - Actively manage the technology risk, debt and non-functional requirements as part of the roadmap. - Own and drive the team through the software development lifecycle process using Agile methodologies, ensuring scope and timelines are met. - Effectively manage and groom backlog, with sufficient lead time for team to plan the work - Participate or lead Agile ceremonies including daily standup, sprint reviews, sprint planning, and retrospectives, seeking continuous practice and process improvements to ensure the work is balanced and commitments are met. - Communicate status, progress and issues with stakeholders (Business Product Managers, Marketing, Sales, Engineering, Architects, etc) and business leaders regularly. - Hands-on technical troubleshooting with the engineering and QA teams to do everything you can to help move work forward. - Serve as a product evangelist and subject matter expert, providing internal and customer training. - Learning and staying current on new technologies and best practices.
Requisition ID
2020-8706
Job Locations US-CA-Temecula
Posted Date 1 month ago(5/29/2020 7:54 AM)
- Develop and drive campaigns aimed at acquiring new corporate channel partners suitable for the products we offer - Collaborate closely with product, marketing and sales to develop marketing programs, collateral, and sales enablement toolkits that drive value and revenue for the business - Overseeing day-to-day channel operations - Collect and analyze data to ensure efforts are aligned with opportunity and revenue potential - Develop integrated and comprehensive marketing plans in support of key channel sales and marketing initiatives - Drive collaboration with partners' marketing counterparts to plan, develop and execute agreed upon marketing and communications projects - Regularly meet with sales, partners and product management to understand impact on current business and market trends and to ensure that programs meet their needs - Provide timely and relevant channel-enablement communications, promotions and education - Manage budget and provide accurate forecasting across a range of partner accounts - Report impact of channel marketing activities, including determined KPIs and ROI - Use internal and external customer feedback and performance data to optimize marketing mix and budget - Help with management of channel marketing automation platform and other resources and tools - Assist with conference planning and execution - Manage communications to internal, B2B and B2C stakeholders - Act as primary contact for PR/Communications/Partnerships for new partner acquisitions - Supporting the marketing team with customer insights and research to inform marketing strategies - Attend and participate in meetings as required, prioritize tasks, and manage multiple projects while meeting deadlines - Stay abreast of current marketing trends, effective methods of digital communication/delivery and digital marketing tactics - Complete other duties assigned to meet company goals
Requisition ID
2020-8693

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